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Support

When you are working in a configurable system, questions usually fall into one of three categories: understanding a term, checking whether something is expected behavior, or figuring out why something is not working as intended.

The Support section is meant to help with exactly that. It brings together practical guidance for users who need clarification, quick answers, or help diagnosing problems.

Use the pages in this section depending on what kind of help you need:

Glossary

The glossary explains important terms used throughout the documentation.

Use it when you come across a word or expression that is unfamiliar, used in a specific way in Minyu, or easy to confuse with similar concepts.

This is often the best place to start if something in the documentation feels unclear because of language rather than functionality.

FAQ

The FAQ answers common questions about how the system works.

Use it when you want a direct explanation of something users often wonder about, such as expected behavior, configuration outcomes, or how different parts of the system relate to each other.

It is intended as a quick path to answers without having to read several longer pages.

Troubleshooting index

The troubleshooting section helps you investigate problems step by step.

Use it when something does not behave as expected and you need help identifying possible causes. Troubleshooting pages are focused on diagnosis and resolution rather than general explanation.

This section is especially useful when the system appears to be configured correctly, but the result is still not what you expected.

Where to start

If you are unsure where to begin:

  • start with the glossary if the problem is mainly about terminology
  • start with the FAQ if you want a quick answer to a common question
  • start with troubleshooting if you are trying to resolve a specific issue

As the documentation grows, these pages together should make it easier to move from confusion to explanation, and from explanation to action.

Pages in this section

Related concepts